{"id":3805,"date":"2025-09-05T16:31:13","date_gmt":"2025-09-05T13:31:13","guid":{"rendered":"https:\/\/makaloskw.com\/?page_id=3805"},"modified":"2025-10-15T23:37:31","modified_gmt":"2025-10-15T20:37:31","slug":"return","status":"publish","type":"page","link":"https:\/\/makaloskw.com\/index.php\/return\/","title":{"rendered":"return"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_1939235204\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-large row-full-width align-center\"  id=\"row-1892251407\">\n\n\n\t<div id=\"col-2020510277\" class=\"col medium-7 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<p>\u00a0<\/p>\n<h2>Return &amp; Refund Policy<\/h2>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1939235204 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  background-color: rgb(193, 193, 193);\n}\n#section_1939235204 .section-bg-overlay {\n  background-color: rgba(255, 255, 255, 0.85);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1650167955\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1302505373\">\n\n\t<div id=\"col-1260906111\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p class=\"p1\">At <span class=\"s1\"><b>Makalos<\/b><\/span>, we want you to shop with confidence. While we take pride in the quality of our collections, we understand that returns may occasionally be required. To ensure transparency and fairness, please review our policy below:<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-640541052\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4><strong>Return &amp; Exchage<\/strong><\/h4>\n<p class=\"p1\">At Makalos, we value your satisfaction and want you to shop with confidence. To ensure fairness and maintain the quality of our collections, please review our return and exchange guidelines below:<\/p>\n<ul>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Casual Wear:<\/b><\/span> Return or exchange within <span class=\"s1\"><b>14 days<\/b><\/span>.<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Ramadan Kaftans:<\/b><\/span> Return or exchange within <span class=\"s1\"><b>2 days<\/b><\/span>.<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Evening Wear:<\/b><\/span> No returns or exchanges, except in special cases reported within <span class=\"s1\"><b>24 hours<\/b><\/span>.<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Sale Items:<\/b><\/span> <span class=\"s1\"><b>Final sale<\/b><\/span> \u2013 no returns or exchanges<\/p>\n<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1589054251\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4><strong>Return Process<\/strong><\/h4>\n<ul>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Pre-Check (Recommended):<\/b><\/span> Please contact us via WhatsApp at <span class=\"s1\"><b>+965 5222 2119<\/b><\/span> before returning an item. Our team will confirm eligibility and whether the return period is still valid.<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Drop-Off Locations:<\/b><\/span> Returns may be made at our boutiques in <span class=\"s1\"><b>Salhiya<\/b><\/span> or <span class=\"s1\"><b>Arraya<\/b><\/span>.<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Inspection &amp; Notification:<\/b><\/span> Once received, our team will inspect the item to ensure it meets return conditions. You will then be notified whether your return has been <span class=\"s1\"><b>approved or declined<\/b><\/span>.<\/p>\n<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1800812439\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:#d6d2ca;\" >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3032524586\" class=\"text\">\n\t\t\n<h4><strong>International Return &amp; Refund<\/strong><\/h4>\n<p class=\"p1\"><b>Unfortunately, we are unable to accept returns or issue refunds for any items sold and shipped outside of Kuwait.<\/b><\/p>\n\t\t\n<style>\n#text-3032524586 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1583490751\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4><strong>Return Conditions<\/strong><\/h4>\n<ul>\n<li>\n<p class=\"p1\">Items must be returned in their <span class=\"s1\"><b>original condition<\/b><\/span> (unused, unwashed, unaltered, and with original tags and packaging intact).<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><b>Delivery charges are non-refundable.<\/b><\/p>\n<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1650167955 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section dark\" id=\"section_156238952\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-collapse row-full-width\"  id=\"row-1644490892\">\n\n\t<div id=\"col-945245832\" class=\"col medium-2 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-342421812\" class=\"col medium-8 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1570061583\" class=\"text\">\n\t\t\n<h2 style=\"color:#fff; font-weight:800; margin:0\">Need Assistance<\/h2>\n<p class=\"lead\">If you have any questions about the return process, or would like to inquire about the status of your return, please contact us via WhatsApp at <strong>+965 5222 2119<\/strong> or email us at <strong>info@makaloskw.com<\/strong>.<\/p>\n\t\t\n<style>\n#text-1570061583 {\n  color: rgb(0,0,0);\n}\n#text-1570061583 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-56098776\" class=\"col medium-2 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_156238952 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(214, 210, 202);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1251463110\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-middle\"  id=\"row-998319796\">\n\n\n\t<div id=\"col-2018752255\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3><strong>Refunds<\/strong><\/h3>\n<p class=\"p1\">Refunds are processed with care to ensure a smooth experience:<\/p>\n<ul>\n<li>\n<p class=\"p1\">Approved returns will be refunded to the original payment method, in accordance with boutique policy.<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><b>Original shipping fees, duties, and taxes are non-refundable.<\/b><b><\/b><\/p>\n<\/li>\n<li>\n<p class=\"p1\"><b>Return shipping costs are the responsibility of the customer.<\/b><b><\/b><\/p>\n<\/li>\n<li>\n<p class=\"p1\">As returns pass through the same customs procedures, <span class=\"s1\"><b>additional duties and taxes may apply<\/b><\/span>.<\/p>\n<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1251463110 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-3805","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/makaloskw.com\/index.php\/wp-json\/wp\/v2\/pages\/3805","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/makaloskw.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/makaloskw.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/makaloskw.com\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/makaloskw.com\/index.php\/wp-json\/wp\/v2\/comments?post=3805"}],"version-history":[{"count":19,"href":"https:\/\/makaloskw.com\/index.php\/wp-json\/wp\/v2\/pages\/3805\/revisions"}],"predecessor-version":[{"id":5710,"href":"https:\/\/makaloskw.com\/index.php\/wp-json\/wp\/v2\/pages\/3805\/revisions\/5710"}],"wp:attachment":[{"href":"https:\/\/makaloskw.com\/index.php\/wp-json\/wp\/v2\/media?parent=3805"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}